Department Store Overview
Nagoya Department Store
Matsuzakaya Nagoya Department Store which consists of 3 buildings; Main Building, North Wing and South Wing boasts the largest floor space in all of Japan. The department store carries a broad range of fashions for luxury brands and casual clothing as well. In addition, its south wing contains a full-fledged museum which hosts exhibitions that introduce famous exhibition pieces from within Japan and overseas to enrich people's lifestyles and to make regional cultural contributions.
Service Information
Service Information
- Rest area
- Each floor has a rest area that can be used free of charge (*Some floors do not have a rest area)
- Floors with rest areas that have vending machines
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- Main Building
- 7F
-
- South Wing
- B2F and 3F
-
- North Wing
- 5F
- Floors with public telephones that allow international calls
-
- Main Building
- 1F and 7F
- Floors with short-term hand bag and shopping bag storage service
-
- Main Building
- B2F and 1F
-
- South Wing
- B2F
- Floors with refrigerated locker service (no charge)
-
- Main Building
- B2F
- Floors with an area for smoking
-
- Main Building
- 7F, 9F, 10F
-
- South Wing
- 5F and 10F
-
- North Wing
- 2F
For shoppers with disabilities
- Floors with wheelchairs available
-
- Main Building
- B2F and 1F
-
- South Wing
- B2F and 1F
-
- North Wing
- 1F
- Floors with wheeled walkers available
-
- Main Building
- B2F and 1F
-
- South Wing
- B2F and 1F
-
- North Wing
- 1F
- Floors with multipurpose restrooms
-
- Main Building
- B1F, 2F, 3F, 4F, 6F, 7F, 8F, 8RF, 9F and 10F
-
- South Wing
- B2F, 6F, 7F, 8F and 10F
-
- North Wing
- B1F, 2F, 3F and 4F
For shoppers with children
- Floors with baby strollers available
-
- Main Building
- B2F, 1F, 5F
-
- South Wing
- B2F and 1F
-
- North Wing
- 1F
- Floors with baby diaper changing stations
-
- Main Building
- B1F, 2F, 3F, 4F, 5F, 6F, 7F, 8F, 8RF, 9F and 10F
-
- South Wing
- B4F, B3F, B2F, 2F, 3F, 4F, 5F, 6F, 7F, 8F and 10F
-
- North Wing
- B1F, 2F, 3F and 4F
- Floors with baby changing room
-
- Main Building
- 5F
- Floors with breast-feeding room
-
- Main Building
- 5F
- Floors with restroom for parents with children
-
- Main Building
- 5F
- Floors with warm water service for milk formula
-
- Main Building
- 5F
-
- South Wing
- B2F
Gourmet Restaurant Information
Matsuzakaya Department Store features world famous restaurants that serve Japanese, Western and Chinese cuisines. Visitors can enjoy Nagoya favorites including "Hitsumabushi" (Grilled eel on steamed rice served with seasonings and broth) and "Misonikomi Udon" (Udon noodles cooked in broth flavored with miso soy bean paste) as well as traditional Japanese cuisines including "Sushi" and "Soba noodles".
- [1]Eel "ATSUTA HORAI-KEN"
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- South Wing
- 10F
- [2]Nikomi Noodles "YAMAMOTOYA SOUHONKE"
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- Main Building
- 9F
- [3]Sushi "SAPPORO KIYOHIRA"
-
- Main Building
- 9F
- [4]Soba Noodles "MATSUMOTO SOBADOKORO MOTOKI"
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- North Wing
- B1F
Tax Refund Procedure Details
- Main Building 7F Travel Center Tax Refund Counter [Reception hours 10:00 a.m.-7:30 p.m.]
- Main Building 1F South Entrance Information Area Tax Refund Counter [Reception hours 10:00 a.m.-8:00 p.m.]
Foreign Currency Exchange
US dollar to Japanese yen exchange available. Passport necessary.
(*We do not provide Japanese Yen to US Dollar exchange.)
- Main Building
- 7F Travel Center
*The Mitsubishi Tokyo UFJ Bank Sakae World Currency Shop near the Sakae Subway Station, provides foreign currency exchange for over 18 different currencies including the "US Dollar", "Chinese Yuan", "Korean Won", "Hong Kong Dollar" and the "New Taiwan Dollar".
*Not at Matsuzakaya
Accepted Cards
■Credit Cards
Accept major credit cards such as VISA, MASTER, JCB and AMEX.
For further details, please ask sales staff.
■China UnionPay Card
Accepted at sales counters.
（Not accepted at certain sales counters.)
Guide
Organ Plaza
Visitors can enjoy beautiful angelic melodies of the pipe organ.
The 16 meter high vaulted ceiling that extends from the 1st floor to the 4th floor creates a pleasant atmosphere full of light and greenery that relaxes visitors.
The first floor named the "Organ Hiroba (plaza)" has become a popular meeting place for people.
The pipe organ, crafted in Canada, has 3231 pipes, of which the longest is 11 meters.
Performance times
- Four times a day on Saturdays, Sundays and Holidays at
11 a.m., 1 p.m., 3 p.m., 5 p.m. (schedule)
Matsuzakaya Art Museum
The "Matsuzakaya Art Museum" located on the 7th floor of the South Wing which holds topical exhibitions featuring amazing art pieces was established so that people can enjoy art in a more casual and intimate manner.
Major exhibitions held in the past
- Treasures of Egyptian Dynasties Exhibition featuring pieces from the collection of the Egyptian National Museum in Cairo
- RUBENS UND SEINE ZEIT (Rubens in the Baroque Period Exhibition）featuring pieces from the collection of the Vienna Art University
- Leonardo da Vinci (Lady with an Ermine) from the Czartoryski Collection
- Maria Theresa and Palace of Schonbrunn Exhibition
-
Business Hours
・Main Building B2-3F, South Wing B2-4F, North Wing 1F 10:00 a.m.-8:00 p.m.
・Other floors 10:00 a.m.-7:30 p.m.
* Sales hours differ depending on the floor.
* Sales hours are subject to change by season. -
Days Open
Everyday including Sundays. -
Address
3-16-1 Sakae, Naka-ku, Nagoya 460-8430
TEL : 052-251-1111
