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  • Department Store Overview
  • Transportation Access
  • Service Information
  • Gourmet Restaurant Information
  • Tax Refund Procedures
  • Foreign Currency Exchange
  • Accepted Cards

Foreign Customer Service

Matsuzakaya Shizuoka Department Store

Department Store Overview

Shizuoka Department Store

With the spirit of heartfelt hospitality and as a partner committed to quality of life in Shizuoka, we maintain customer confidence by offering high quality and safe products as well as new services to our customers.

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Service Information

Service Information

Floors with short-term hand bag and shopping bag storage service
Main Building
1F
Floors with refrigerated locker service (pay)
Main Building
B1F

For shoppers with disabilities

Floors with wheelchairs available
Main Building
1F
Floors with multipurpose restrooms
Main Building
4F・5F
North Wing
3F
Floors with wheeled walkers available
Main Building
1F

For shoppers with children

Floors with baby stroller service
Main Building
B1F・1F
North Wing
1F
Floors with baby changing room
Main Building
5F
Floors with warm water service for milk formula
Main Building
5F

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Gourmet Restaurant Information

Matsuzakaya offers a wide variety of restaurants.
Visitors can also enjoy traditional Japanese cuisines.

[1] Tofu Kaiseki "UME-NO-HANA"
Main Building
8F
[2]Tonkatsu and Shabushabu "KITCHEN SUGIMOTO" 
Main Building
8F
[3]Japanese Food "Cattleya Dining"
Main Building
8F

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Tax Refund Procedure Details

  • Location: Main Building 6F Tax Refund Counter in the Customers Salon
    Reception Hours: 10:00 a.m.-7:00 p.m.

Here for details

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Foreign Currency Exchange

We do not provide foreign currency exchange service.

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Accepted Cards

■Credit Cards
Accept major credit cards such as VISA, MASTER, JCB and AMEX.
For further details, please ask sale staff.
■China UnionPay Card
Accepted at sales counters.
(Not accepted at certain sales counters.)

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Matsuzakaya Shizuoka Department Store

松坂屋静岡店 情報

  • Business Hours

    10:00 a.m.-7:00 p.m.
    (Main Building and North Wing B1F &1F = 10:00 a.m.-7:30 p.m.)
    (Main Building 8F Restaurants = 11:00 a.m.-10:00 p.m.)
    *Sales hours are subject to change by season.

  • Days Open

    Everyday including Sundays.
  • Address

    10-2 Miyuki-cho Aoi-ku, Shizuoka 420-8560
    TEL : 054-254-1111