Department Store Overview
Ueno Department Store
The sole department store in Ueno district.
The original advertising character "Sakura Panda" of Matsuzakaya Ueno Department Store has been adored by people of all ages since the store first opened.
Service Information
Service Information
- Floors with coin lockers (pay)
-
- Main Building
- B1F
- Floors with refrigerated locker service (100 yen coin return type)
-
- South Wing
- B1F
- Floors with short-term hand bag and shopping bag storage service
-
- South Wing
- 1F
For shoppers with disabilities
- Floors with wheelchairs available
-
- Main Building
- 1F
-
- South Wing
- 1F
- Floors with wheeled walkers available
-
- South Wing
- 1F
For shoppers with children
- Floors with baby changing room
-
- South Wing
- 6F
- Floors with breastfeeding room
-
- South Wing
- 6F
- Floors with warm water service for milk formula
-
- South Wing
- 6F
- Floors with baby stroller service
-
- Main Building
- 1F
-
- South Wing
- 1F
Gourmet Restaurant Information
Matsuzakaya offers a wide variety of restaurants.
Visitors can also enjoy traditional Japanese cuisines.
- [1] Sushi Bar "UOYATEI"
-
- Main Building
- B1F
- [2] Tempura "Ginza TENICHI"
-
- Main Building
- B1F
- [3] Eel "Ginza NARUTO"
-
- Main Building
- B1F
- [4] Soba Noodles Shop"KAMO"
-
- South Wing
- B2F
Tax Refund Procedures
- Location: Main Building 8F Gift Voucher Desk Tax Refund Counter
Reception Hours
10:00 a.m.-19:30 p.m. = Main Building 8F
7:30 p.m.-8:00 p.m. = South Wing 1F
Foreign Currency Exchange
US Dollar to Japanese Yen exchange available. Passport necessary.
※Can exchange up to 500 US Dollars into Japanese Yen.
※We do not provide Japanese Yen to US Dollar exchange.)
- Main Building
- 8F Gift Voucher Sales Counter
Accepted Cards
■Credit Cards
Accept major credit cards such as VISA, MASTER, JCB and AMEX.
For further details, please ask sale staff.
■China UnionPay Card
Accepted at sales counters.
（Not accepted at certain sales counters.)
-
Business Hours
・10:00 a.m.-7:30 p.m.
* Sales hours differ depending on the floor.
* Sales hours are subject to change by season. -
Days Open
Everyday including Sundays. -
Address
3-29-5, Ueno Taito-ku, Tokyo 110-8503
TEL : 03-3832-1111
