Matsuzakaya Nagoya
What's New
About Matsuzakaya Nagoya

Trading since 1611, our store lets you roam some of the largest floor space of any department store in Japan.

Anticipating the needs of people in Nagoya, in the centuries since the business was founded, Matsuzakaya has enjoyed the confidence of customers. The shop in the Nagoya branch has grown to become one of the most extensive in Japan. Browsing the best selection of goods in Nagoya, you can enjoy shopping for fashion, gourmet foods, luxury brands, and other items. It’s a place you can enjoy all day through.
Store Information
Brand informationFloor GuideRestaurants / Cafes

By Subway

・Direct access via underground passage from Subway Yaba-cho Station on the Meijo Line (exit No. 5 or 6)
・5 minutes on foot south from exit No. 16 at Subway Sakae Station

By Car

Convenient access via the Shirakawa, Toshincho, or Higashibetsuin exit of the Nagoya Expressway

3-16-1, Sakae, Naka-ku, Nagoya 460-8430
TEL 052-251-1111

Tax Exemption Counter :3rd Floor,South Building (10:00 a.m.-8:00 p.m)
Direct access via underground concourse from exits 5 and 6 of Yaba-cho Station on the subway Meijo Line.
Business Hours
●2nd basement through 3rd floor of the Main Building, 2nd basement through 4th floor of the South Building, and 1st basement through 3rd floor of the North Building: 10:00 a.m. - 8:00 p.m.
●Other floors: 10:00 a.m. - 7:30 p.m.
●Tax Exemption Counter on the 3rd floor of the South Building: 10:00 a.m. - 8:00 p.m.
Services Guide
Tax Exemption CounterTax Exemption Counter
3F, South Building 10:00 a.m.-8:00 p.m.
  • Nonresident visitors from overseas who have been in Japan for six months or less are eligible for tax refunds for in-store product purchases made the same day.
  • ● The cumulative amount of one day shopping for standard products must be more than ¥5,000 (excl. tax). And the consumable products must between ¥5,000 and less than ¥500,000 (excl. tax).
    When combining the two calculations,All conditions must comply with consumables products’ regulations.( Combined calculation will be available from July.2018)
  • ● Please be sure to present your own passport, receipts, the purchased procucts, and your own cards.
  • ● Tax (duty) exemption is not possible if the name on the cards, receipts, purchases, receipts, and passport do not match.
    Even if the family name matches, exemption is not possible if the full name does not match.
  • ● For further details, please inquire at the Tax Exemption Counter.
Free Wi-Fi Free Wi-Fi
Free Wi-Fi hotspots can be found at the Tax Exemption Counter and elsewhere throughout the store. For more information, please ask at the Tax Exemption Counter.
Credit Cards Credit Cards
VISA, MasterCard, JCB, American Express, and other major credit cards are accepted.
UnionPay UnionPay
UnionPay is accepted.