The cosmetics sales area of Matsuzakaya Ueno is located on the 1st floor.
It offers a wide variety of popular Japanese brands and famous global brands, such as clé de peau BEAUTÉ, SK-II, and LA MER.

Buy a gift for a loved one or a hard-earned treat for yourself.
From timeless designs to modern favorites that incorporate the latest trends, our expert staff will help you find that special something.

This sales area features a wide variety of souvenirs, including Japanese confectionery and cute accessories, and other miscellaneous items.
We think you'll be able to find the perfect gifts for family and friends, or even a special memento for yourself.

• 1F Japanese and Western Confectioneries

  This sales area features a wide variety of traditional Japanese sweets and adorable Western-style confectionery from brands such as GATEAU FESTA HARADA, YOKU MOKU, and Keishindo. Products come individually wrapped and in gorgeous packages.

  

• 2F Ueno Information Counter

  Find a variety of sightseeing information, guide maps and pamphlets.
  This store also sells panda goods and many other items unique to Ueno.

  

• 6F kichijoji KIKUYA

  This specialty store offers a rich selection of Japanese tableware, lacquerware and kitchen accessories and incense.

  

Enjoy a department store bento box brimming with Japanese food culture.
Perfect for hanami and picnics or just to enjoy in your hotel.

Take a break from shopping and sightseeing.
Spend your time leisurely in this relaxing atmosphere.

• Coupon information

  [5% discount coupon]
  This coupon gives a 5% discount for a shopping purchase (single payment) of ¥3,000 (incl. tax) or more made within the store.

  • Coupons cannot be used for food products, specially priced items, in certain sales areas such as the watch sales area, or for certain brands.
    * See here for information on the sales areas and brands where the 5% discount coupon cannot be used.
  • Show your passport at one of the sales areas or the sales tax exemption counter located on the 2nd floor mezzanine to receive a 5% discount coupon.
  • This offer is only available to persons who visit the store within six months of their date of entry into Japan.
  • May only be used by non-Japanese foreign nationals. We appreciate your understanding and patience in this matter.
  • Payment may be made using cash, mobile payment (Alipay or WeChat Pay, etc.), UnionPay Card, or credit card.

  

• Sales tax exemption information

  Sales tax exemption counter on 2nd floor mezzanine (business hours: 10:00 a.m. to 8:00 p.m.)

  Sales tax exemption service can be completed here for products purchased at the store on the same day.
  Once you have finished shopping, take all items purchased and their receipts to the sales tax exemption counter. (Sales tax exemption is not available for some stores and products.)

  • *
    At Matsuzakaya Ueno, we charge a sales tax exemption handling fee equivalent to 1.55% of the price of the products.
    [Sales Tax exemption for products with a consumption tax of 10%]
    The final refund amount will be 8.45%.
    [Sales Tax exemption for products with a consumption tax of 8%]
    The final refund amount will be 6.45%.

  

• Check service for bags and purchased products

  Baggage check service on 2nd floor mezzanine (business hours: 10:00 a.m. to 6:30 p.m.)

  The baggage check service costs ¥500 (refundable with purchases on the same day of ¥3,000 or more, incl. tax).

  • *
    We are unable to store certain items.

  

• DAIMARU / MATSUZAKAYA APP

  When shopping at Daimaru Matsuzakaya Department Stores, you can earn points and use them toward purchases.
  You can also receive handy coupons that can be used immediately.

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